What to Do When Your Landlord Isn’t Responding to Repairs

The first step is to write everything down. Make a note of when you first noticed the problem and when you reported it to your landlord. Keep track of how you reached out, whether it was by text, call, or email, and what was said. On top of that, take photos or even a short video to show exactly what is going on. This might feel like extra work, but it is worth it. If your landlord continues to ignore you, these records will help prove that you did your part and asked for the repair. Think of it as keeping a simple folder of proof that shows you handled things the right way.

A quick text can be overlooked, but a written request is harder to ignore. Send a short letter or email that clearly explains the problem, when it started, and why it needs to be fixed. Keep your message polite, but make sure it is clear and direct. It also helps to include a timeline, like asking for the repair to be done within about two weeks. Setting a deadline gives your landlord a fair amount of time to respond and shows that you are serious about getting the issue fixed. A written request also creates a record you can point back to if things do not improve.

Before moving forward, take a look at your lease to see what it says about repairs. Some leases explain exactly what the landlord must do, while others leave it less clear. If your lease does not give enough information, check the rules in your city or state. In most places, landlords are required to keep homes safe and livable. That usually means you should have working plumbing, heat, electricity, and no major issues like leaks or mold. If your landlord is not taking care of these basic needs, they may be breaking the law. Knowing what your lease and local rules say can give you more confidence in asking for repairs.

If you have asked nicely and still get no answer, you may have a few options depending on local rules:

• Hold back some or all of the rent until the repair is done
• Pay for the repair yourself and subtract the cost from rent
• Report the problem to your housing office or local authority

Be sure to check the laws in your area before doing any of these. Each city and state has its own rules.

It is easy to lose patience when your landlord ignores you, but it helps to stay calm. Sending angry messages or getting into arguments rarely solves the problem. Instead, keep your words polite and professional. This shows that you are handling the situation in the right way, and it will help you look reasonable if you ever need to show proof to a housing office or in court. The calmer you stay, the stronger your position becomes. You want to be the tenant who followed the rules and stayed respectful, even when things were frustrating.

There are times when waiting around is not an option. If your heat goes out in the middle of winter or you have a serious water leak, you need help quickly. In these situations, contact your local housing office or a tenant group for advice. They know the rules in your area and can guide you on what to do next. Sometimes, simply letting your landlord know you have reached out for outside help is enough to get them moving. If not, you will at least have support from people who understand the system and can back you up.